Cash Net Solutions diligently pursues debt recovery and credit collections by contacting debtors, making credit bureau inquiries, and performing skip tracing when required. We ensure adequate staffing based on the volume of referred accounts. To ensure referred debt recovery and credit collections are processed according to best-of-class practices and client requirements, Cash Net Solutions establishes work standards for each debt recovery and credit collection at program inception.
Tele Marketing – Cold Calling Services
Bringing in business by cold calling is a difficult task and hence requires expertise. To begin with what is cold calling? It is about calling up prospects and informing them about your business/services with the objective of converting them into a client/customer. This is often referred to as cold calling sales. The ultimate aim of cold calling is to bring in quantity business. This form of telemarketing is tricky and calls for brand presence as well as excellent salesmanship in addition to a good call center running on robust infrastructure.
Lead Generation – Live Call Transfer Services
Lead Generation service simply refers to the creation or the generation of potential customer interest into a launched product or service. Lead generation is always considered one of the most useful ways of gaining prospective customers. Today, sales lead generation can work wonders for just about all businesses. Market trends indicate the fact that lead generation service will become more popular in the near future for the service oriented business undertakings.
Though leads are generated, clients sometimes face problem connecting to a potential customer, with online – live transfer leads, you can get 100% connectivity and greater conversion rate.
An appointment setting call center is what you need if you must concentrate on the core competencies of your business, while outsourcing the task of setting appointments, order processing, help desk, technical support, customer service, chat support and other non-core business activities. A professional appointment setting call center knows how to handle the objections, rejections and negative comments that come from consumers when cold calls are made.
Cross Selling and Up Selling
Cross selling refers to selling of brand new services or products to the existing customer base. It is often referred to as one proactive sales approach designed to offer various information to the customers and thereby convincing them to purchase.
Up selling is another sales approach. It is through up selling that the customers are offered with alternative options which they might not have given a thought earlier. This is purely described as a one basic salesman's attempt to sell product add-ons and upgrades thereby attempting to put together higher value sale.
As per the market research conducted on customer care services
each year it is found that more than 60% of the call centers fail
to put into practice the cross selling and up selling basics during
their customer interaction. This is the main reason why most call
centers are found to struggle to get maximum return from their given